Your privacy matters to 288wi. This Privacy Policy explains what personal data we collect from you when you use the 288wi platform, how that data is used, how it is protected, who it may be shared with, and what rights you have over your information. We have written this Policy in plain language alongside the required legal content, so that Pakistani players can genuinely understand how their data is handled — not just scroll past a wall of impenetrable text.
The full legal text of this Policy follows below. These six cards give you the most important commitments upfront.
288wi collects personal data that is necessary for account management, payment processing, fraud prevention, and regulatory compliance. We do not collect data speculatively or sell it to advertisers.
All personal data stored by 288wi is protected using 256-bit SSL encryption in transit and industry-standard encryption at rest. Access to player data is restricted to authorised staff with a legitimate operational need.
288wi does not sell, rent, or trade your personal information to third-party marketers. Data sharing is limited to service providers directly involved in operating the 288wi platform — payment processors, KYC partners, and game studios.
You have the right to access, correct, and request deletion of your personal data held by 288wi. Data requests can be submitted via email to our support team and will be handled within the timeframes set out in this Policy.
288wi will only send promotional communications — including bonus offers, new game announcements, and PSL betting promotions — to players who have opted in. You can withdraw marketing consent at any time through your account settings.
288wi retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations — typically no longer than seven years for transaction records.
288wi is the operator of the online casino and sports betting platform accessible at 288wi.app (the "Platform"). References to "288wi", "we", "us", or "our" in this Privacy Policy refer to the 288wi platform operator in its capacity as the data controller responsible for your personal information.
288wi operates the Platform for the purposes of providing online gaming and sports betting services, primarily to players based in Pakistan. This Privacy Policy applies to all personal data collected through the 288wi Platform, including through the website, any mobile-optimised interface, and all account, payment, and gaming services offered thereunder.
This Policy is incorporated into and forms part of the 288wi Terms and Conditions. By registering an account with 288wi or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy.
288wi collects the following categories of personal data in the course of providing its services:
288wi does not intentionally collect sensitive personal data (such as health information, religious beliefs, or political opinions) unless you voluntarily provide such information in the context of a responsible gaming communication or support request.
288wi collects personal data through the following means:
288wi uses personal data for the following purposes:
288wi processes your personal data on the following legal bases:
288wi does not sell, rent, or trade your personal data. We share your data only with the following categories of recipients, and only to the extent necessary for the specified purpose:
Data Processing Agreements: All third parties with whom 288wi shares personal data are required to process that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than those specified in their agreements with 288wi.
288wi retains personal data for as long as necessary to fulfil the purposes for which it was collected, to perform our contractual obligations to you, and to comply with legal and regulatory requirements. The following general retention periods apply:
Following the expiry of applicable retention periods, personal data will be securely deleted or anonymised in a manner that prevents re-identification.
288wi implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Notwithstanding the above measures, no online platform can guarantee absolute security. You also have a role to play in keeping your data secure — in particular by choosing a strong, unique password for your 288wi account, enabling two-factor authentication, and never sharing your login credentials with third parties.
Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data held by 288wi:
You may request a copy of the personal data that 288wi holds about you. We will provide this within thirty (30) days of receiving a valid request, together with information about the purposes for which it is processed.
If any personal data held by 288wi about you is inaccurate or incomplete, you may request that it be corrected. Certain data fields (such as your registered name and date of birth) can only be corrected through the KYC verification process.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (for consent-based processing). This right is subject to legal retention obligations — 288wi cannot delete transaction records required to be retained under AML regulations, for example.
In certain circumstances, you may request that 288wi restricts the processing of your data — for example, while you contest the accuracy of data we hold, or pending investigation of an objection you have raised.
Where processing is based on your consent or on a contract and is carried out by automated means, you may request that your data be provided in a structured, commonly used, machine-readable format.
You may object to processing based on our legitimate interests. We will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is required for legal claims. You have an absolute right to object to processing for direct marketing purposes at any time.
To exercise any of the above rights, contact the 288wi Data team at [email protected] with the subject line "Data Rights Request". Include your registered 288wi username and a clear description of the right you wish to exercise. We may ask you to provide proof of identity before processing the request.
288wi uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognise you, maintain your login session, remember your preferences, and analyse how the Platform is used.
The following categories of cookies are used by 288wi:
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent access to the 288wi Platform. Disabling other cookie categories will not prevent you from using the Platform but may reduce the quality of your experience.
The 288wi Platform is strictly restricted to individuals aged 21 years and over. 288wi does not knowingly collect personal data from individuals under the age of 21. Date of birth is collected at registration and age is verified through the KYC process before withdrawal is permitted.
If 288wi becomes aware that a person under the age of 21 has registered an account and provided personal data, the account will be closed immediately, all funds returned to the relevant payment source, and all personal data associated with the account will be deleted in accordance with Section 7 retention guidelines, subject only to any legal requirements to retain minimal records of the age violation for regulatory reporting purposes.
21+ Only — Age Enforcement: If you believe a person under 21 has accessed the 288wi Platform, please contact our support team at [email protected] immediately. We take underage access reports seriously and will investigate all credible reports without delay.
As an internationally operated gaming platform, some of the third parties with whom 288wi shares data — including game studios, KYC providers, and technical infrastructure providers — may be located outside Pakistan. Where personal data is transferred internationally, 288wi ensures that appropriate safeguards are in place to protect that data, including contractual data protection requirements and security standards consistent with the protections described in this Policy.
Pakistani financial data (including JazzCash and EasyPaisa account details) is processed by Pakistan-based payment providers subject to the State Bank of Pakistan's applicable guidelines and the Prevention of Electronic Crimes Act (PECA) 2016 framework where relevant.
288wi will only send marketing communications — including promotional bonus offers, new game announcements, PSL and cricket betting notifications, and seasonal campaign emails — to players who have explicitly opted in to receive such communications.
You can withdraw your marketing consent at any time by:
Withdrawal of marketing consent does not affect your access to the 288wi Platform or your entitlement to any bonuses already activated on your account. Transactional communications — such as deposit confirmations, withdrawal processing notifications, KYC requests, and account security alerts — will continue regardless of marketing preferences, as these are operationally necessary.
288wi reserves the right to update, amend, or replace this Privacy Policy at any time. Where changes are material — for example, where we add a new category of data use or change the categories of third parties we share data with — we will provide advance notice to registered players via email or a prominent in-platform notification before the changes take effect.
The most current version of this Privacy Policy is always available on the 288wi website at 288wi.app/privacy-policy. The "Last Reviewed" date at the top of this document will be updated to reflect the date of any revision. We encourage you to review this Policy periodically.
Continued use of the 288wi Platform following the effective date of any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should cease using the Platform and may request Account closure in accordance with the 288wi Terms and Conditions.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 288wi handles your personal data, please contact us using the details below:
We take all privacy concerns seriously and will respond to every legitimate query. If you are unsatisfied with our response to your privacy complaint, you may escalate your concern to the relevant supervisory or regulatory authority in your jurisdiction.
288wi is built for Pakistani players who want a safe, fair, and transparent gaming environment. Your data is protected, your PKR balance is secure, and our support team is available around the clock. 21+ only.
21+ only. Play responsibly. For full terms, see our Terms & Conditions.